Some facts about FACTS

FACTS provides community transport to those in need of such service because of age, sickness or disability (mental or physical) or poverty, or because of a lack of availability of adequate and safe public passenger services. 

FACTS is a Registered Charity formed as a company limited by guarantee and operates on a ‘not for profit’ basis. The services are run using a small fleet of wheelchair adapted vehicles and a number of private car owners. All our drivers and passenger assistants are Volunteers. They are trained and qualified under the Minibus Driver Awareness Scheme (MiDAS) which is operated by the Community Transport Association. All staff and volunteers undergo Disclosure & Barring Service checks.


Company Number: 04710761

Registered Charity: 1098025

Registered Address: The Portakabin, Garrison Lane Car Park, Felixstowe, IP11 7SH